SplitBite Support

Last updated: May 3, 2026

Welcome to SplitBite support. SplitBite is a group ordering and bill splitting app for iOS. If you need help using the app, found a bug, or have a question, please use the contact information below — we typically respond within 1–2 business days.

Contact Support

For all support requests, bug reports, and questions:
Email: abdallahhatem36@gmail.com

When reporting a bug, please include your device model, iOS version, and steps to reproduce the issue. This helps us fix issues faster.

Frequently Asked Questions

How do I create a group?

Open the app, go to the Groups tab, and tap "Create Group". Give your group a name and optional description. You'll get an invite code you can share with friends so they can join.

How do I join a group?

From the Groups tab, tap "Join with Code", then enter the invite code you received from a group member.

How do I add an order and split a bill?

Open a group and tap the new order button. Add items, prices, and assign each item to one or more people (Just me, Everyone, or pick specific members). When the bill arrives, tap Finalize to enter taxes, delivery, discount, and who paid. SplitBite calculates each person's share automatically.

How do I settle a balance with someone?

Open the group's Balances screen. Pick the person you owe and tap "Settle Up". They will get a notification to confirm or reject the payment. Once they confirm, the balance updates.

How do I leave a group?

Open the group, go to Settings (gear icon), and tap "Leave Group".

How do I delete a group?

Only the group creator can delete a group. Open the group, go to Settings, and tap "Delete Group". This permanently removes all orders and balances for everyone in the group.

How do I edit my display name?

Go to the Profile tab and tap your name to edit it. Names must be unique across people in the same group.

How do I delete my account?

Go to the Profile tab and tap "Delete Account" at the bottom. After confirming twice, your account and all associated data (groups you created, orders you created, balances) will be permanently deleted. This action cannot be undone.

I'm not getting push notifications

Make sure you allowed notifications when prompted on first launch. You can re-enable them in iOS Settings → SplitBite → Notifications. Notifications are sent for new orders, finalized bills, and settlement requests.

Can I use SplitBite on iPad?

Yes, SplitBite works on iPad. The app runs in portrait orientation on both iPhone and iPad.

Where is my data stored?

Your data is stored securely on Supabase infrastructure with encryption and row-level security. See our Privacy Policy for details.

Bug Reports and Feature Requests

Please email abdallahhatem36@gmail.com with the subject line "Bug Report" or "Feature Request" and a clear description.

Privacy Policy

You can read our full privacy policy here.